Fair Use Policy | Yugen Living

Fair Use Policy for Promotional Codes and Discounts

Our Fair Use Policy establishes the principles and expectations governing the use of promotional codes, discounts, gifts, and offers in our online store. The primary objective of this policy is to ensure a delightful shopping experience for all customers while discouraging any actions that exploit our services, fellow customers, our business, or the environment.

Promotional codes and discounts are designed for the personal enjoyment of our customers, and we anticipate that these codes will be used in a fair and honest manner.

Examples of dishonest usage include, but are not limited to, the following:

1. Sharing promotional codes with individuals who are not eligible or authorized to use them.
2. Engaging in fraudulent activities to obtain unauthorized promotional codes or discounts.
3. Providing false or misleading information to falsely appear eligible for a promotional code or misrepresenting eligibility criteria.

To safeguard our company and ensure equitable treatment for all customers, we reserve the right to take appropriate actions if we suspect any dishonest use of promotional codes. These actions may encompass, but are not restricted to, the following measures:

1. Verification of the eligibility of customers using promotional codes by requesting additional information or documentation.
2. Temporary suspension of a customer's order in suspected violation cases to prevent further misuse while conducting an investigation.
3. Cancellation of any benefits acquired through the improper use of promotional codes.
4. Refusal or cancellation of an order if there are reasonable grounds to believe that the customer is attempting fraud or improper exploitation of our services to obtain promotional codes.

We highly value the integrity of our promotions and discounts, and your cooperation in adhering to these guidelines is appreciated. By doing so, we can uphold a fair and enjoyable shopping experience for all our customers.