Shipping | Yugen Living

At Yugen Living, we understand the excitement of receiving your new tableware as soon as possible. Our shipping process is designed to be efficient and reliable to ensure your items arrive in perfect condition.

Shipping Partners
We are proud to partner with DHL for our shipping services, committed to the "Go Green" initiative. DHL Go Green aims to minimize the environmental impact of shipping by reducing emissions and promoting sustainability.

Shipping Destinations
Currently, we offer shipping to Germany, Belgium, and the Netherlands.

Germany:
Estimated delivery time: 2-3 business days
Shipping fee: €11.50,-

Belgium:
Estimated delivery time: 2-3 business days
Shipping fee: €10.00,-

Netherlands:
Estimated delivery time: 1-2 business days
Shipping fee: €7.95,-

Tracking your order
Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this number to track your order's journey and estimated delivery date through the DHL website.

Shipping policies
Business Days: Our shipping estimates are based on business days, excluding weekends and public holidays.

Order Processing Time: Please allow 1 business day for order processing before shipment.

Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has been dispatched.

International shipping
For customers outside Germany, Belgium, and the Netherlands, please contact our customer service for shipping options and estimated delivery times.

Contact us
If you have any questions or concerns regarding your order or shipping, feel free to contact our customer support team through our contact form.